June 21, 2009

Overboard: Why ads stopped working

Ad rates are declining!  The sky is falling.  Print media ad rates have plummeted to an all time low.   I need ads that engage me! Media will only survive selling value added services!

How many times have we heard a ‘guru’ say this about newspapers, magazines or even websites? To a large degree it is true and there certainly are better ways to connect with consumers. Personally I feel there still are applications for mass media marketing. While it will never provide the returns it once did I don’t think it’s customer engagement  that attributed to the demise but instead going overboard!


overboard

I’m not proud to admit it but I logged into Myspace yesterday and could not believe how many ads I was bombarded with! 7 adverts, with 1 advert containing 4 more. Reading todays weekend newspaper I found over 16 ads in the first 8 pages. There comes a point where people say enough is enough and stop listening. Seth Godin describes a similar situation where he asks people who have just read a newspaper to describe any ad they saw. The response? Usually none are recalled.

Instead of plastering every available inch with an advert, showing restraint and allowing less ads on a platform will increase their effectiveness and value.  I’m certainly not advocating removing ads but instead saying that with fewer ads we are more likely to notice the ads on offer, not block them out mentally. Any publisher, be it online, television, radios or blogs is in the business of selling a channel. The higher return from the channel for the marketer the higher price the publisher receives and the more likely repeat business. Marketers win with higher conversion, Publishers win with higher prices.

Disclosure: I still don’t see this as being an easy out for incompetent marketers. Ad effectiveness will increase but there is still no excuse to not communicate directly with a niche. But for those who need to reach a large amount of people the premium will surely be worth it.

Addition (17/04/2010): There has been an interesting discussion of this article over on Hacker News. To clarify a few points:

  1. I am not against ads in any way. My background is studying marketing.
  2. My case saying that ads are not working is not in terms of publisher revenues but marketers conversion. If marketers don’t convert they will try other mediums (how often do we see mediums crash because advertisers leave?).
  3. The point I am making is that if we are bombarded with fewer ads there is a higher chance we will pay attention to them. The marketer converts. The publisher charges a premium.
  • http://twitter.com/mattsparks88/statuses/2263723393 mattsparks88 (Matt Halliwell)

    Twitter Comment


    RT @AlexBlom Overboard: Why ads stopped working | Alex’s Blog [link to post] (via @tweetmeme) – Posted using Chat Catcher

  • http://twitter.com/mattsparks88/statuses/2263723393 mattsparks88 (Matt Halliwell)

    Twitter Comment


    RT @AlexBlom Overboard: Why ads stopped working | Alex’s Blog [link to post] (via @tweetmeme)

    – Posted using Chat Catcher

  • http://www.facebook.com/people/Matt-Halliwell/767975650 Matt Halliwell

    Ad’s these dont have much impact at all… Do find there is too many ad’s just gets repetitive at some points. Hopefully they redesign ad’s in a way that captures the audience once again… good blog btw.

  • http://www.twitter.com/alexblom AlexBlom

    Hi Matt,
    Agreed. Currently they don’t impact but broken things can sometimes be repaired. I think the root of the problem is there are too many. Now that there are too many they become standardized, which is another problem in itself.

    • Matt Halliwell

      Hey Alex,
      This is true. Broken things can sometimes be repaired; for better or for worse though? Yeah that’s true. There are too many ad’s out there… probably television might (or is) the worst offender? What could we implement to fix this problem though? Would it be a short term or long term goal?

  • http://twitter.com/mattsparks88/statuses/2263723393 mattsparks88 (Matt Halliwell)

    Twitter Comment






    RT @AlexBlom Overboard: Why ads stopped working | Alex's Blog [link to post] (via @tweetmeme)

    – Posted using Chat Catcher

  • http://www.facebook.com/people/Matt-Halliwell/767975650 Matt Halliwell

    Ad's these dont have much impact at all… Do find there is too many ad's just gets repetitive at some points. Hopefully they redesign ad's in a way that captures the audience once again… good blog btw.

  • http://www.twitter.com/alexblom AlexBlom

    Hi Matt,
    Agreed. Currently they don't impact but broken things can sometimes be repaired. I think the root of the problem is there are too many. Now that there are too many they become standardized, which is another problem in itself.

  • Matt Halliwell

    Hey Alex,
    This is true. Broken things can sometimes be repaired; for better or for worse though? Yeah that's true. There are too many ad's out there… probably television might (or is) the worst offender? What could we implement to fix this problem though? Would it be a short term or long term goal?

  • http://twitter.com/AlexBlom/statuses/2270732557 AlexBlom (Alexander Blom)

    Twitter Comment


    @mattsparks88 Thanks for RTing my latest blog ‘Overboard: Why ads stopped working’. [link to post] – Posted using Chat Catcher

  • http://twitter.com/AlexBlom/statuses/2270732557 AlexBlom (Alexander Blom)

    Twitter Comment


    @mattsparks88 Thanks for RTing my latest blog ‘Overboard: Why ads stopped working’. [link to post]

    – Posted using Chat Catcher

  • http://twitter.com/AlexBlom/statuses/2270732557 AlexBlom (Alexander Blom)

    Twitter Comment






    @mattsparks88 Thanks for RTing my latest blog 'Overboard: Why ads stopped working'. [link to post]

    – Posted using Chat Catcher

  • http://twitter.com/mattsparks88/statuses/2272625036 mattsparks88 (Matt Halliwell)

    Twitter Comment


    @AlexBlom no worries mate. – Posted using Chat Catcher

  • http://twitter.com/mattsparks88/statuses/2272625036 mattsparks88 (Matt Halliwell)

    Twitter Comment


    @AlexBlom no worries mate.

    – Posted using Chat Catcher

  • http://twitter.com/mattsparks88/statuses/2272625036 mattsparks88 (Matt Halliwell)

    Twitter Comment






    @AlexBlom no worries mate.

    – Posted using Chat Catcher

  • http://twitter.com/AlexBlom/statuses/2813122659 AlexBlom (Alexander Blom)

    Twitter Comment


    Ty for RTing my blog. RT @Kosireddi @AlexBlom Overboard: Why ads stopped working | Alex’s Blog [link to post] – Posted using Chat Catcher

  • http://twitter.com/AlexBlom/statuses/2813122659 AlexBlom (Alexander Blom)

    Twitter Comment


    Ty for RTing my blog. RT @Kosireddi @AlexBlom Overboard: Why ads stopped working | Alex’s Blog [link to post]

    – Posted using Chat Catcher

  • http://twitter.com/AlexBlom/statuses/2813122659 AlexBlom (Alexander Blom)

    Twitter Comment






    Ty for RTing my blog. RT @Kosireddi @AlexBlom Overboard: Why ads stopped working | Alex's Blog [link to post]

    – Posted using Chat Catcher

  • http://twitter.com/mikecane Mike Cane

    Look at what has happened with both TV and radio. Both are avoided because of the ad saturation. Instead of being smart and cutting back and charging more because the ads will have more impact not be surrounded by clutter, they’d rather have an ad pile-on. Then they wonder why the audience flees.

    • http://www.twitter.com/alexblom AlexBlom

      Hi Mike. Thanks for dropping by and leaving a comment! I totally agree and that’s the point I was trying to make. I’m glad we agree.

      Too many ads means consumers have trouble remembering ads (or in the case of TV long enough to go and make a coffee in the break, not seeing anything). The effectiveness of the channel diminishes, it becomes cheaper, lower quality companies can now afford the ads and the quality gets worse again.

      I agree with you. Instead have fewer ads and charge more. No doubt they will be more effective. Especially though TV – we won’t have time to leave anymore!

    • http://www.twitter.com/alexblom AlexBlom

      Hi Mike. Thanks for dropping by and leaving a comment! I totally agree and that’s the point I was trying to make. I’m glad we agree.

      Too many ads means consumers have trouble remembering ads (or in the case of TV long enough to go and make a coffee in the break, not seeing anything). The effectiveness of the channel diminishes, it becomes cheaper, lower quality companies can now afford the ads and the quality gets worse again.

      I agree with you. Instead have fewer ads and charge more. No doubt they will be more effective. Especially though TV – we won’t have time to leave anymore!

      • http://twitter.com/mikecane Mike Cane

        And recall the most horrible sentence in Steve Jobs’ presentation of iAd. Where he spoke about serving up an ad every three minutes, “just like TV.” That novelty of clicking on those ads will go away very, very fast.

        • http://www.twitter.com/alexblom AlexBlom

          Of that I have no doubt. ‘Just like TV’ means it will crash and burn. Once newspapers are done TV is next (I think Radio is a little stronger personally – when it comes to local & bang for your buck).

          My other concern with iAds is that I remember a script that has been around for years in the webhosting industry with the same name. It will be interesting to watch Apple try and crush them trademark wise (iAds was a forced ad serving script).

          When will people begin to get ‘it?’

          • http://twitter.com/mikecane Mike Cane

            The only ads that are worthwhile to me are ones that tell me about something new. On the Internet, that’s the function of just about every site and blog! So the ads become redundant due to the ability of firms to get coverage of their products.

            One thing I did like about iAd was in the Toy Story mockup. Getting a free wallpaper. Yeah, I could have a use for that if I particularly like a movie or TV show or even product. Especially if I want a big reminder of when a movie or TV show is going to begin or resume (like, hello Fox, I’ve been waiting forever for “Lie To Me” to return!).

            On the other hand, I guess the specialists of advertising would say that I’m really not the kind of person they are trying to attract, since I generally keep up with things.

  • http://twitter.com/mikecane Mike Cane

    Look at what has happened with both TV and radio. Both are avoided because of the ad saturation. Instead of being smart and cutting back and charging more because the ads will have more impact not be surrounded by clutter, they'd rather have an ad pile-on. Then they wonder why the audience flees.

  • http://www.twitter.com/alexblom AlexBlom

    Hi Mike. Thanks for dropping by and leaving a comment! I totally agree and that's the point I was trying to make. I'm glad we agree.

    Too many ads means consumers have trouble remembering ads (or in the case of TV long enough to go and make a coffee in the break, not seeing anything). The effectiveness of the channel diminishes, it becomes cheaper, lower quality companies can now afford the ads and the quality gets worse again.

    I agree with you. Instead have fewer ads and charge more. No doubt they will be more effective. Especially though TV – we won't have time to leave anymore!

  • http://www.twitter.com/alexblom AlexBlom

    Hi Mike. Thanks for dropping by and leaving a comment! I totally agree and that's the point I was trying to make. I'm glad we agree.

    Too many ads means consumers have trouble remembering ads (or in the case of TV long enough to go and make a coffee in the break, not seeing anything). The effectiveness of the channel diminishes, it becomes cheaper, lower quality companies can now afford the ads and the quality gets worse again.

    I agree with you. Instead have fewer ads and charge more. No doubt they will be more effective. Especially though TV – we won't have time to leave anymore!

  • http://www.twitter.com/alexblom AlexBlom

    Hi Mike. Thanks for dropping by and leaving a comment! I totally agree and that's the point I was trying to make. I'm glad we agree.

    Too many ads means consumers have trouble remembering ads (or in the case of TV long enough to go and make a coffee in the break, not seeing anything). The effectiveness of the channel diminishes, it becomes cheaper, lower quality companies can now afford the ads and the quality gets worse again.

    I agree with you. Instead have fewer ads and charge more. No doubt they will be more effective. Especially though TV – we won't have time to leave anymore!

  • http://twitter.com/mikecane Mike Cane

    And recall the most horrible sentence in Steve Jobs' presentation of iAd. Where he spoke about serving up an ad every three minutes, “just like TV.” That novelty of clicking on those ads will go away very, very fast.

  • http://www.twitter.com/alexblom AlexBlom

    Of that I have no doubt. 'Just like TV' means it will crash and burn. Once newspapers are done TV is next (I think Radio is a little stronger personally – when it comes to local & bang for your buck).

    My other concern with iAds is that I remember a script that has been around for years in the webhosting industry with the same name. It will be interesting to watch Apple try and crush them trademark wise (iAds was a forced ad serving script).

    When will people begin to get 'it?'

  • http://twitter.com/mikecane Mike Cane

    The only ads that are worthwhile to me are ones that tell me about something new. On the Internet, that's the function of just about every site and blog! So the ads become redundant due to the ability of firms to get coverage of their products.

    One thing I did like about iAd was in the Toy Story mockup. Getting a free wallpaper. Yeah, I could have a use for that if I particularly like a movie or TV show or even product. Especially if I want a big reminder of when a movie or TV show is going to begin or resume (like, hello Fox, I've been waiting forever for “Lie To Me” to return!).

    On the other hand, I guess the specialists of advertising would say that I'm really not the kind of person they are trying to attract, since I generally keep up with things.

  • http://www.mynext.co.uk steve

    Really wish it would crash on tv. The number of collective people hours wasted whilst watching ads is horrid to think about.

    • http://www.twitter.com/alexblom AlexBlom

      This is true. I think the issue with TV is we are given such long breaks of ads that we have trained ourselves to do quick tasks in these breaks (i.e. grab some food, drink). Again, I think less is more!

  • http://www.mynext.co.uk steve

    Really wish it would crash on tv. The number of collective people hours wasted whilst watching ads is horrid to think about.

  • http://www.twitter.com/alexblom AlexBlom

    This is true. I think the issue with TV is we are given such long breaks of ads that we have trained ourselves to do quick tasks in these breaks (i.e. grab some food, drink). Again, I think less is more!

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